Details About Requests (such as for Disclosure)
The following is an explanation of requests for disclosure of personal information other than information provided to our business management department or to our website.
1. Format for requests
Personal Information-Related Request Form (Excel format, 30 KB)
2. Documents to attach
Please attach the two documents below to the above form.
- Your identification documents (See below for details.)
About Your Identification Documents - Record of payment of the handling fee (This does not apply to correction, addition, or deletion of personal information.)
3. Paying the handling fee
For notification of disclosure or purpose of use of personal information, you will be charged a handling fee of 800 yen. For details, see How to Pay the Handling Fee. For correcting, adding, deleting, ending use, or ending provision of personal information to a third party, you will not be charged a handling fee.
In addition, even if we have not retained your personal information or are obligated by law not to disclose or notify you of the purpose of use, the handling fee will not be reimbursed.
How to Pay the Handling Fee
4. How to file the request
Please mail the request in a sealed letter, including documents a to c below, by a method of registered mail, to the address shown in 5. Address to send requests below. (You will be responsible for postage fees.)
Documents you will need to provide
- A completed and signed Personal Information Management Complaints and Enquiries Form
- Your identification documents (See below for details.)
About Your Identification Documents - Record of payment of the handling fee (See below for details.)
How to Pay the Handling Fee
5. Address to send requests
Administration Department
Hitachi Management Partner Corp.
Hitachi Maxell Tokyo Building, 2-18-2 Iidabashi,
Chiyoda-ku, Tokyo, Japan
102-0072
Tel.: +81-3-4541-2309
Fax: +81-3-4541-2330
Hours: 9:00 - 17:20, Japan Standard Time (excluding Sat, Sun, and national holidays)
6. Our response
We will send a written response to your request by Restricted Delivery (for special cases), to your address as verified in your written application and identification documents. Keep in mind that our response, which follows an internal investigation period, will take within 10 business days (approximately two weeks). We will contact you if we require a period longer than this time.